Privacy Policy

Last updated: November 1, 2024

Splash Scripts (“Splash Scripts”, “we”, “us”, or “our”) provides back-office support services to property inventory companies and freelance clerks. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website or interact with us.

Website: https://www.splashscripts.in
Contact: [email protected]

Scope

This Privacy Policy applies to personal information we process through:

Our website (including contact forms and emails you send us),
Business communications with clients and prospective clients, and
Files/materials you share with us so we can provide services.

Important: For client work, you (the client) are the data controller and we are your data processor. Our processing in that context is governed by our contract (and, if applicable, a Data Processing Agreement), not by this Privacy Policy. This policy mainly covers our role as controller for website enquiries and our own business operations.

Who We Are

Splash Scripts – registered in India, operating from Coimbatore, Tamil Nadu, India.
Questions about this policy: [email protected].

What We Collect

Information you provide

Contact details (name, company, role, email, phone)
Message content and any files you choose to share with us
Business information relevant to a potential or ongoing engagement

Information collected automatically (website)

IP address, device/browser details, general usage data (pages visited, timestamps)
Cookies or similar technologies (see Section 7)

We do not intentionally collect special category data via the website.

How We Use Personal Information

We use personal information to:

Respond to enquiries and provide quotes
Deliver and support our services
Operate, secure, and improve our website and internal systems
Keep business records (e.g., invoices) and comply with legal obligations
(Optional) Send service updates or marketing where permitted; you can opt-out anytime

We do not sell personal data.

Our Roles Under Data Protection Laws

For client jobs and materials (e.g., photos, audio, notes, report content):

Client = Controller, Splash Scripts = Processor (process only on documented instructions).

For website enquiries and our own business records:

Splash Scripts = Controller.

If you are a tenant/landlord/agent whose data appears in a client’s materials, please contact the client (the controller) with any rights requests.

Legal Bases (Where Applicable)

Depending on jurisdiction, we rely on one or more of the following:

Contract (to respond to enquiries and deliver services),
Legitimate interests (to run and secure our website and business),
Consent (for optional marketing communications),
Legal obligation (to keep necessary records).

Cookies & Analytics

Our website may use cookies and similar technologies to:

Enable basic site functionality, and
Understand aggregate site usage (e.g., via analytics tools such as Google Analytics).

You can control cookies via your browser settings. Disabling some cookies may affect site functionality.

We may share personal information with:

Service providers / sub-processors we use for hosting, email, files, analytics, or similar operational needs,
Professional advisers (accountants, legal counsel) where appropriate,
Authorities where required by law or legal process, and
A successor entity in the event of a merger or acquisition (subject to applicable law).

We require service providers to handle data securely and only for our stated purposes.

International Transfers

We are based in India. If you are in the UK or elsewhere, your information may be transferred outside your country. We take appropriate steps to help ensure an adequate level of protection consistent with applicable laws.

Retention

We keep personal information only as long as necessary for the purpose collected, including to:

Respond to enquiries (typically up to 12 months for routine website/contact emails),
Provide services (as directed by the client; otherwise we delete/return within 30 days after service termination unless agreed otherwise), and
Meet legal, tax, or accounting requirements (records kept for required periods).

Your Rights

Depending on your location and applicable law, you may have rights such as:

Access to your personal data,
Correction of inaccurate data,
Deletion in certain circumstances,
Restriction or objection to processing,
Portability of data you provided, and
Withdraw consent where processing is based on consent.

To make a request, contact [email protected].

If you are in the UK/EU, you also have the right to lodge a complaint with your data protection authority (e.g., the ICO in the UK).

If your data is part of a client engagement (controller = your inventory company/freelance clerk), please contact the client first.

Security

We apply appropriate technical and organisational measures (e.g., access controls, least-privilege, secure transfer/storage, encryption where appropriate). No system is 100% secure, but we work to protect information against unauthorised access, use, or disclosure.

Children

Our website and services are not intended for children under 16. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

Splash Scripts
Coimbatore, Tamil Nadu, India
Email: [email protected]